Your Data

What We Collect

When you submit the contact form on our website, we collect the following information:

Required Information

• Name: Used to address you in our communications
• Email: Used to respond to your inquiry
• Service Area: Helps us route your inquiry to the right specialist
• Message: Details about your project or needs

Optional Information

• Company: Helps us understand your organizational context

Technical Information

We automatically collect minimal technical data for security and troubleshooting:

• IP Address: Used for fraud prevention and rate limiting
• User Agent: Browser and device information for compatibility
• Timestamp: When the form was submitted

How We Store Your Data

Your data flows through our systems as follows:

1. Form Submission: When you submit the contact form, your data is sent securely from your browser to our server using HTTPS encryption.
2. Validation: We validate your input to ensure required fields are complete and properly formatted.
3. Storage: Your submission is stored in our database hosted on secure infrastructure with encryption at rest.
4. Notification: We send a notification to our team so we can respond to your inquiry promptly.

Who Has Access

Access to your data is strictly limited:

• Egbo Inc team members: Only staff directly involved in responding to inquiries and delivering services
• Infrastructure providers: Cloud hosting and database services that power our website (these providers are contractually bound to protect your data)
• Email service: To send you responses and communications related to your inquiry

We do not sell, rent, or share your data with advertisers or marketers.

How Long We Keep Your Data

• Active inquiries: Retained for the duration of our communication and potential engagement
• Completed inquiries: Retained for up to 2 years for reference and follow-up opportunities
• Client project data: Retention terms are specified in individual service agreements

Your Rights

You have complete control over your data:

Access Your Data

Request a copy of all personal information we have about you. We'll provide this in a portable format within 30 days.

Correct Your Data

If any information we have is inaccurate or outdated, let us know and we'll update it promptly.

Delete Your Data

Request deletion of your personal information at any time. We'll remove it from our active systems within 30 days, except where we're required to retain it for legal or contractual reasons.

Export Your Data

Request a machine-readable export of your data if you want to transfer it to another service.

Object to Processing

You can object to how we process your data. We'll review your request and accommodate it where legally feasible.

Security Measures

We protect your data with:

• Encryption: Data in transit (HTTPS) and at rest
• Access controls: Role-based permissions and authentication
• Regular backups: Secure, encrypted backups for disaster recovery
• Monitoring: Automated security monitoring and alerts
• Secure infrastructure: Industry-standard cloud providers with SOC 2 compliance

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

• Notify you within 72 hours of discovery
• Explain what data was affected
• Describe the steps we're taking to address the breach
• Provide guidance on protecting yourself

Third-Party Services

We use the following third-party services that may process your data:

• Cloud hosting: For website and database infrastructure
• Email delivery: To send responses to your inquiries
• Analytics (if applicable): To understand website usage patterns

All third-party services are carefully vetted and contractually obligated to maintain the security and privacy of your data.

International Data Transfers

Your data may be processed in different geographic locations. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Encryption during transfer and storage
• Compliance with applicable data protection regulations

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Making a Request

To exercise any of your data rights, contact us at:

• Email: nduka.egbochuku@egboinc.com
• Subject line: "Data Request" (helps us prioritize your request)

We'll verify your identity and respond within 30 days. There's no charge for reasonable requests.

Questions or Concerns

If you have questions about how we handle your data, or concerns about our practices, please reach out to nduka.egbochuku@egboinc.com. We're committed to transparency and will address your concerns promptly.